Shipping policy

Shipping Policy

Last Updated: 16 sep2026

Thank you for shopping with SimplyShop. We are committed to processing and delivering your orders as quickly and reliably as possible. This Shipping Policy explains how we process, ship, and deliver orders placed through our online store.

1. Order Processing

Orders are typically processed within 1–3 business days after your order has been successfully placed.

Orders placed on weekends or public holidays will generally be processed on the next business day.

During busy periods, holidays, promotional events, or unforeseen circumstances, processing may take longer than usual. We appreciate your patience in such situations.

2. Shipping & Delivery Times

Once your order has been processed, estimated delivery times are:

  • Local/Metro Areas: 2–5 business days

  • Other Areas: 3–7 business days

  • Remote Areas: 5–10 business days

Please note that these are estimated delivery times and are not guaranteed. Actual delivery times may vary depending on your location, courier availability, weather, holidays, and other circumstances beyond our control.

3. Shipping Charges

Shipping charges will be displayed during checkout before you complete your purchase.

[Choose one and remove the other:]

  • Standard shipping is available for a flat fee of [AMOUNT].

  • We offer free shipping on orders above [AMOUNT].

Additional shipping charges may apply to certain remote locations or special delivery requirements.

4. Cash on Delivery

[If applicable] SimplyShop offers Cash on Delivery (COD) for eligible locations.

If you select COD at checkout, payment must be made to the delivery representative when your order is delivered.

Please ensure that your phone number and delivery address are correct when placing a COD order.

[If COD is not offered, remove this section.]

5. Order Tracking

Once your order has been shipped, we may provide you with a tracking number or tracking information through email, SMS, WhatsApp, or another available communication method.

You can use the tracking information provided to monitor the progress of your shipment.

Please allow some time for tracking information to become active after your order has been dispatched.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address at checkout.

Please carefully check your:

  • Full name

  • House/building number

  • Street or area

  • City

  • Postal code

  • Phone number

SimplyShop is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect, incomplete, or outdated delivery information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at 03007407779

We will do our best to update the address before